Privacy & Data Protection
This Privacy Policy explains how KingBit collects, uses, stores and protects personal information from players in Canada. We take your privacy seriously and describe below the types of data we process, why we process it, the safeguards we use, and how you can exercise your privacy rights. This policy applies to accounts, transactions and activity on our website and mobile site.
Types of data we collect
We collect information needed to provide and secure your account, process payments, and meet our operational duties. That includes:
- Personal data: name, date of birth, contact details (email, phone), postal address, and identity documents where verification is required.
- Technical data: IP address, device and browser details, operating system, and connection data needed to deliver our services and help prevent fraud.
- Transactional data: deposit and withdrawal history, bet and play history, bonus and promotional activity, and any correspondence about account matters.
How we use your information
We use collected data to operate your account, process payments, detect and prevent fraud, comply with legal obligations, and provide customer support. Specific uses include:
- Account creation, identity verification and security checks.
- Processing deposits and withdrawals and maintaining financial records.
- Supporting responsible gambling tools and limit requests.
- Responding to support enquiries and managing disputes.
- Analysing site performance and improving service availability.
Data protection practices
We store information on secure servers and use industry-standard technical and organisational measures to protect data from unauthorised access, accidental loss, or misuse. Access to personal information is limited to authorised staff and approved third-party providers. We also recommend enabling account protection features such as two-factor authentication where available.
Cookies and tracking technologies
We use cookies and similar technologies to make the site work, remember preferences, and measure site usage. Some cookies are essential for login and security. Others support analytics and marketing. You can manage cookie preferences through your browser, but blocking certain cookies may affect site functionality.
User rights
Under applicable privacy laws you may have rights to access, correct, or request deletion of your personal information, and to object to certain processing. We will assess requests in line with legal requirements and take reasonable steps to comply.
Access, correction and deletion of data
To review, correct or request deletion of your account data, contact our support team. We may need to verify your identity before fulfilling requests. In some cases we may retain limited records for legal, tax or fraud-prevention reasons even after account closure, as permitted by law.
Information sharing and third parties
We share information with service providers who support payments, security, game delivery and analytics. We may also disclose data to comply with legal requests or to prevent fraud. All third parties are required to process your data in accordance with this policy and applicable law.
Privacy policy updates
We may update this policy from time to time. Material changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.