User Terms and Conditions

This page sets out the terms and conditions that govern your use of KingBit’s online casino services in Canada. It explains the relationship between us and our users, the basic rules for accounts and activity on the platform, and the practical steps we may take to verify, limit or suspend accounts. By using our site you agree to follow these terms and any updates published here.

Account responsibilities

You are responsible for keeping your account details secure. Do not share your login, wallet addresses, 2FA credentials or verification documents with anyone. Notify us immediately if you suspect unauthorised access. We may suspend or close accounts where security is compromised, where account details are inconsistent, or where activity suggests fraud or money‑laundering.

Eligibility requirements

To open and use an account you must be of legal gambling age in your province or territory and physically located in a jurisdiction we accept. We do not accept registrations from jurisdictions listed as restricted on our site. If we reasonably suspect you are in a prohibited location or underage, we may refuse registration or close the account and return any eligible balance subject to verification checks.

Acceptable platform use

Use the platform only for lawful personal gambling. Prohibited actions include collusion, advantage play intended to circumvent wagering rules, using multiple accounts, chargebacks, sharing accounts, and masking your location with VPNs or other tools to bypass geographic restrictions. Breaches may result in account suspension, retention of funds and forfeiture of promotions where abuse is found.

General bonus and promotion rules

Promotions are subject to specific terms published with each offer. Typical rules include wagering requirements, game contribution restrictions, maximum bet limits while wagering, and expiry dates. For example, some welcome and reload offers may carry wagering requirements (commonly quoted around 40x) and time limits (commonly 30 days), but exact figures vary by promotion. Only one bonus may be active per account unless stated otherwise. We reserve the right to withhold or reclaim bonus funds and winnings where terms are breached or where abuse is detected.

Deposits and withdrawals

We support crypto and selected fiat payment methods. Deposits and withdrawals are subject to minimums, maximums and network fees where applicable. All withdrawals are processed in accordance with our verification procedures. We may request identity or source‑of‑fund documents before approving withdrawals. Large wins may be paid in instalments depending on internal limits. You may set personal deposit and loss limits by contacting support or via your account settings.

Dispute resolution

If you have a complaint contact our support team at [email protected]. We will acknowledge and investigate disputes promptly and aim to resolve them fairly. If an issue cannot be resolved through our support process, our published dispute procedures on the site will explain next steps. Continued use of the service during a dispute does not waive any rights you or we may have.

Updates to terms and conditions

We may revise these terms from time to time. Material changes will be posted on the site and, where appropriate, notified by email. Continued use of the service after changes are posted constitutes acceptance of the updated terms. If you do not accept revisions you must stop using the platform and request account closure.