Responsible Gambling Policy

At KingBit we take responsible gambling seriously. We want play to remain safe and under your control, so we provide clear tools, guidance and support options for players across Canada. This page explains our approach to player protection and the practical controls available to help you manage time and spending while using the site.

Player protection principles

We prioritise player safety, fairness and transparency. Our approach is to give you control over your activity, make rules easy to find, and act quickly if we see signs of harm. We work to identify risky behaviour and offer support, while respecting privacy and provincial regulations.

Activity-control tools

You can manage play directly from your account. Tools include deposit limits, loss limits, session reminders, temporary time-outs and full self-exclusion. Limits are applied immediately and can be increased only after any cooling-off period set in the account rules.

Deposit limits

Set a daily, weekly or monthly deposit limit that suits your budget. Limits are configurable in the account settings or by contacting support. Choosing a lower limit is an effective way to keep play affordable and predictable.

Loss limits

Loss limits let you cap how much you can lose over a chosen period. If you reach the limit, further play is blocked until the limit period ends or is adjusted according to the site policies. This is useful for preventing chasing losses and staying within your plan.

Time limits and breaks

Use session reminders and automatic breaks to control time spent on the site. Options include short time-outs from 24 hours up to 30 days. Automated pop-ups can remind you when a session reaches a set length so you can step away and reassess.

Self-exclusion

If you need a longer break, self-exclusion is available for extended periods such as 6 months, 1 year or longer. During self-exclusion your account will be closed to play and promotional contact paused. Requests can be made through account settings or with support.

Signs of problematic behaviour

Watch for signs such as spending more than planned, returning to recover losses, hiding activity, or neglecting responsibilities. If you notice these patterns in yourself or someone you care about, consider activating limits or seeking help.

Practical tips for staying in control

Decide a budget before you play, set deposit and loss limits, take regular breaks, avoid gambling when upset or under the influence, and keep separate finances for daily needs. Small changes can reduce risk and keep play enjoyable.

Professional help and support organisations

If you need more support, contact provincial problem gambling helplines or health services in Canada. National and provincial resources provide confidential counselling and practical assistance. For help applying tools or self-excluding, contact King Bit support via the account help centre and we will guide you through available options.