General Terms and Conditions
These Terms and Conditions describe the rules that govern your use of the KingBit online casino platform and the relationship between you and our company. We set out account responsibilities, eligibility, acceptable use, promotion rules, payment handling, dispute procedures, and how we update these terms. By creating an account and using our services you agree to comply with these terms and any other rules published on the site.
Account responsibilities
You are responsible for maintaining the confidentiality of your account credentials and for all activity carried out under your account. Do not share logins, passwords, or 2FA codes. We may require you to change security details or to enable additional security features at any time. If you suspect unauthorised access, contact support immediately.
Verification and limits
We may request identity, address, or payment documents to verify your account, confirm large withdrawals, or investigate suspicious activity. While basic play may be available without full verification, requests must be complied with promptly. We also apply account limits - such as deposit, wager or withdrawal limits - for risk management and regulatory reasons; you may be able to set personal limits through your account tools or by contacting support.
Eligibility requirements
To use our services you must be of legal gambling age in your province and not be located in a restricted jurisdiction. Only one account per person, household, or email is permitted. Accounts found to be duplicates or created to circumvent restrictions will be suspended and any associated funds may be forfeited.
Acceptable platform use
Use the platform lawfully and do not attempt to manipulate games, exploit promotions, collude with other players, or use bots or automated tools. VPN use to bypass geographic restrictions is prohibited. We reserve the right to investigate and suspend accounts for suspected abuse or fraud.
General bonus and promotion rules
Promotions and bonuses are governed by specific terms posted with each offer. Common rules include contribution limits for different game types, maximum bet caps while wagering bonus funds, and expiry or wagering requirements. Only one active promotion may be applied per deposit unless otherwise stated. Abuse of promotions can result in cancellation of the bonus and forfeiture of winnings.
Deposits and withdrawals
We accept supported cryptocurrencies and selected local payment methods. Deposits must originate from payment instruments in your name unless otherwise agreed. Withdrawals are subject to verification checks and platform limits. If you used local payment methods to deposit, payouts may be made in cryptocurrency depending on the method and our current procedures. We aim to process requests promptly and may delay payments while checks are completed.
Dispute resolution
If you have a complaint, contact our support team in the first instance so we can investigate. We will acknowledge and work to resolve disputes in a timely and fair manner. Where a resolution cannot be reached directly, further options may include mediation or industry dispute bodies where available and appropriate.
Updates to terms and conditions
We may update these terms to reflect changes in law, business practices, or platform features. Material changes will be communicated on the site or by email where appropriate. Continued use of the service after changes are published constitutes acceptance of the updated terms. If you disagree with changes you should stop using the site and close your account by following the account closure process.
For clarity, King Bit reserves the right to enforce these terms to protect players and the integrity of the platform.